About

Our Story

Phoenix Billing Solutions was founded with one simple goal: to be the utility billing partner property managers can actually count on.

Before becoming a vendor, our founder, Christina Roth, spent years working in property management. During that time, she experienced firsthand the frustrations of working with submetering and utility billing companies that were difficult to reach, slow to respond, and unreliable when issues arose. Finding a billing partner that answered the phone, communicated clearly, and truly supported their clients seemed nearly impossible.

Instead of accepting that as the industry standard, Christina and her husband, Tim Roth, decided to create something better.

Phoenix Billing Solutions was built on the belief that exceptional customer service should be the foundation of utility billing. Christina made the transition from property management to the vendor side of the industry so she could make a real difference for the communities and managers she once served. Every process, every phone call, and every client relationship is approached from the perspective of someone who understands the daily challenges of managing properties.

Today, Phoenix Billing Solutions provides accurate, reliable submeter utility billing services for multifamily, commercial, and HOA communities. We take complex utility data and transform it into clear, accurate resident billing, allowing property managers to spend less time troubleshooting billing issues and more time focusing on their residents and operations.

We’re more than a billing company, we’re a partner committed to responsive communication, dependable service, and helping our clients operate more efficiently.

OUR VALUES

Customer First

We answer the phone, respond quickly, and treat every client as a valued partner. Your success is our priority.

Accuracy & Accountability

Utility billing requires precision. We are committed to delivering accurate billing, dependable reporting, and attention to every detail.

Partnership

We understand the property management industry because we’ve been there. We work alongside our clients to solve problems and provide solutions that make their jobs easier.

Integrity

We believe in honest communication, transparency, and doing what’s right for our clients every day.

Conservation Through Awareness

Accurate submeter billing encourages responsible utility usage by ensuring residents are accountable for their own consumption. Together, we help create more efficient communities while reducing unnecessary water waste.

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